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Phase 6, Mohali, Punjab
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Email:
info@gurnaaztourtravels.in
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Phone:
+91-7340757070
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Terms and Conditions

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Terms and Conditions

Effective Date: 01.01.2025

Welcome to Gurnaaz Tour & Travels! These Terms and Conditions govern your use of our website (www.gurnaaztourtravels.in) and our travel services. By accessing or using our website and services, you agree to comply with these terms. Please read them carefully.

Introduction

  • Gurnaaz Tour & Travels is a travel agency based in Chandigarh, India, specializing in customized travel experiences.
  • The terms “we,” “us,” and “our” refer to Gurnaaz Tour & Travels, and “you” refers to the customer or user.

Booking Policy

  • All bookings are subject to availability and confirmation.
  • A non-refundable deposit may be required to confirm your booking.
  • Full payment must be made before the commencement of your trip as per the specified timeline.

Cancellation Policy

Customer-Initiated Cancellations:
    • Cancellations must be communicated in writing via email.
    • Cancellation charges will be applicable as per the specific package terms, which will be shared during booking.
Company-Initiated Cancellations:
    • In the event of unavoidable circumstances, we reserve the right to cancel a trip. Full refunds will be processed in such cases.

Refund Policy

  • Refunds will be processed within 14 business days from the date of cancellation confirmation.
  • Refunds will be subject to deduction of applicable service charges or cancellation fees.

Travel Insurance

  • We recommend that you purchase comprehensive travel insurance to cover trip cancellations, medical emergencies, and other unforeseen events.

Liability

  • Gurnaaz Tour & Travels acts as an intermediary between clients and service providers (hotels, transportation companies, etc.). We shall not be liable for:
    • Any loss, injury, or damage caused by third-party services.
    • Delays or changes in itinerary due to unforeseen circumstances, including natural disasters, political unrest, or other events beyond our control.

Responsibilities of Travelers

  • Ensure you have valid travel documents, including passports, visas, and permits.
  • Follow all instructions and guidelines provided by our team during your trip.
  • Inform us of any medical conditions or special requirements prior to booking.

Use of Website

  • The content on www.gurnaaztourtravels.in is for informational purposes only. Unauthorized use, duplication, or distribution is prohibited.
  • We reserve the right to modify or discontinue any part of the website without prior notice.

Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy.

Disputes and Governing Law

  • Any disputes arising from these terms shall be governed by the laws of India.
  • Disputes shall be resolved through amicable negotiation. If unresolved, they will be subject to the exclusive jurisdiction of the courts in Chandigarh.

Contact Us

For any questions or concerns about these Terms and Conditions, please contact us at:
📧 Email: info@gurnaaztourtravels.in
đź“ž Phone: 7340757070

These Terms and Conditions are subject to change. Please review them periodically for updates. Your continued use of our services constitutes acceptance of any changes.